Judiwin333 Privacy Policy – Data Protection for Malaysian Members

1Personal Data We Collect at judiwin333

Judiwin333 collects several categories of personal data from our members to enable the platform to operate smoothly and securely. Below is a complete list of the types of data we collect and the purposes for which they are used:

Information You Provide Directly:

• Identity Information: Full name, MyKad or passport number, date of birth and gender — required for the KYC (Know Your Customer) process and age verification.
• Contact Information: Malaysian mobile number, active email address and residential address — used for account communications and transaction verification.
• Financial Information: Your Malaysian bank account number, account holder name, and e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) — required to process your deposits and withdrawals in Malaysian Ringgit (RM).
• Username & Password: The login credentials you create during registration — stored in encrypted form that cannot be read by anyone, including judiwin333 staff.

Automatically Collected Data:

• Technical Data: IP address, device type, operating system, browser version, screen resolution and other technical information required to ensure the platform functions correctly on your device.
• Usage Data: Login records, game history, deposit and withdrawal records, and game preferences (slots, Live Casino, EPL football betting, Malaysia Super League, badminton or e-sports) — used to enhance your experience and meet compliance requirements.
• Cookie Data: Session information and platform preferences — refer to Section 5 for more details on the judiwin333 cookie policy.

2How judiwin333 Uses Your Personal Data

Personal data collected by judiwin333 is used solely for legitimate, stated purposes as outlined below. We do not use your data for any other purpose without obtaining your consent first:

• Account Management: Creating and managing your member account, processing registration, login and self-exclusion requests where applicable.
• Transaction Processing: Processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, as well as withdrawals to your bank account or e-wallet in RM.
• Identity Verification (KYC): Verifying that you meet the minimum age requirement of 18 and ensuring compliance with applicable anti-money laundering (AML) requirements.
• Customer Support: Handling enquiries, complaints and requests for assistance submitted to the judiwin333 24/7 support team.
• Platform Security: Detecting and preventing fraud, hacking, account abuse, and other suspicious activity that may compromise the security of the platform and its members.
• Service Improvement: Analysing usage patterns on an aggregate basis (without identifying individuals) to improve the gaming experience, add new games, and enhance the judiwin333 platform.
• Marketing Communications: Sending you promotional information, bonuses, and exclusive offers — only if you have opted in to receive them. You may unsubscribe at any time.
• Legal Compliance: To fulfil applicable legal and regulatory obligations, as well as requirements from relevant enforcement agencies in Malaysia.

3Sharing Data with Third Parties

Judiwin333 takes the trust you place in us seriously. Your personal data will never be sold, rented or shared with third parties for their own marketing purposes. However, there are limited situations where data sharing may occur:

• Service Providers: Licensed game providers such as Pragmatic Play, Spadegaming, PG Soft and Evolution Gaming may receive the minimum game data necessary to operate their games on the judiwin333 platform. All such providers are bound by strict confidentiality agreements.
• Payment Gateway: Transaction information is shared with approved payment processors (DuitNow, FPX, Touch 'n Go eWallet, GrabPay) solely for the purpose of processing your deposits and withdrawals in MYR.
• Legal Requirement: judiwin333 may be required to disclose certain information to Malaysian authorities in the event of a valid court order or binding legal obligation.
• Business Transfers: If judiwin333 is involved in a merger, acquisition, or asset sale, member data may be transferred. You will be notified in advance and will have the option to delete your account if you do not agree to the transfer.

4Data Security at judiwin333

Judiwin333 continuously invests in the latest data security infrastructure to ensure your personal information remains protected at all times. The technical and organisational security measures we employ include:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Encryption of stored data using AES-256 for all sensitive information, including passwords and financial details.
• Two-factor authentication (2FA) is available for all judiwin333 member accounts — we strongly encourage you to enable it.
• Round-the-clock security monitoring with automated intrusion detection systems.
• Regular security audits conducted by independent third parties to identify and address any vulnerabilities.
• Strict access control policies — only staff who genuinely require access to specific data in order to perform their duties are permitted to do so.
• Mandatory data security awareness training for all judiwin333 staff who handle member data.

5Cookies & Tracking Technologies

Judiwin333 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

• Essential Cookies (Required): These cookies are required for core platform functions such as login, game sessions, and security. The platform cannot operate without them and they cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform — pages visited, time spent and any errors encountered. This information helps us continuously improve the judiwin333 platform over time.
• Functional Cookies: Saving your preferences such as language, display settings and game preferences so you do not need to reconfigure them each time you log in.
• Analytical Cookies: Used to understand platform usage patterns on an aggregate level. This data helps us make informed, data-driven decisions about platform improvements.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the judiwin333 platform. For more information on managing cookies, refer to your web browser's help guide.

6Your Rights as a judiwin333 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by judiwin333:

To exercise any of the above rights, please contact the judiwin333 Data Protection Officer by email at privacy@judiwin333.net stating the right you wish to exercise along with your account information for identity verification purposes.

7Data Retention Period

Judiwin333 retains your personal data only for as long as necessary to fulfil the purpose of collection and meet relevant legal obligations:

• Active Account Data: Retained for as long as your account remains active on judiwin333 and for the required period following account closure for compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial regulatory requirements.
• KYC Records: Retained for 5 years following the termination of the business relationship, in accordance with Malaysia's Anti-Money Laundering (AMLA) legal requirements.
• Communication Logs: Customer support conversation records are retained for 2 years for quality and training purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.

8Third-Party Links

The judiwin333 platform may contain links to third-party websites or services for operational purposes, such as payment gateways. Please take note of the following:

• Judiwin333 is not responsible for the privacy practices or content of any third-party websites you may visit through our platform.
• When you leave the judiwin333 platform to make a payment via DuitNow, Touch 'n Go eWallet, GrabPay, or FPX, you will be subject to the privacy policy of the respective payment provider.
• We encourage you to read the Privacy Policy of any third-party website before providing your personal data to them.

9Changes to judiwin333's Privacy Policy

Judiwin333 reserves the right to update or amend this Privacy Policy from time to time in line with changes to laws, technology or our business operations. When significant changes are made:

• The "Updated" date at the top of this page will be revised to reflect the latest version.
• For significant changes, judiwin333 will notify you via your registered email or an in-platform notification before the changes take effect.
• Your continued use of the judiwin333 platform after any amendments come into force will be considered your acceptance of the updated Privacy Policy.
• If you disagree with any amendments made, you have the right to close your account and request deletion of your personal data.

10Contact Us About Data Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how judiwin333 handles your personal data, please reach out to us through the following channels:

• Privacy Email: privacy@judiwin333.net — for specific enquiries relating to privacy rights and data protection.
• General Support Email: support@judiwin333.net — for general enquiries related to your account and the platform.
• 24/7 Live Chat: Available directly on the judiwin333 platform for immediate responses from our support team.

The judiwin333 Data Protection Team will endeavour to address every enquiry within the timeframe set out in Section 6. If you feel that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia.

This Privacy Policy is written in Bahasa Melayu as the primary language and constitutes the legally binding version for all judiwin333 members in Malaysia.